Refund policy

Because our products are custom-made, please read carefully.

No Refunds or Returns

  • Custom printed items are non-refundable and non-returnable

  • This includes banners, apparel, canvas prints, props, and embroidery

Exceptions

Refunds or reprints may be considered if:

  • The product has a manufacturing defect

  • The final product does not match the approved design

Claims

  • Claims must be submitted within 48 hours of receiving the product

  • Clear photos of the issue must be provided

Order Cancellations

Orders cannot be canceled once production has started.